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Troubleshooting

1. You lack the entitlements required to use#

This error usually occurs when users attempt to use a specific feature or resource without having the necessary permissions (entitlements).

1.1 Logging in with the wrong account or organization#

Make sure you are not logging in with the wrong user or organization account.

1.2 You purchased the product from the correct account, but you cannot use it.#

You have just purchased the product. If you have not restarted your server after purchase, you must restart the server so that Fivem can verify the product ID.